Privacy Policy

This Privacy Policy explains how INVARO LIVING collects, uses, stores, shares, and protects information when you visit our website, submit an inquiry, purchase or request digital products, interact with forms, or use our digital fitness and lifestyle educational materials. We respect privacy and aim to collect only information that is reasonably necessary to operate our website, process requests, provide customer support, and improve our services.

1. Information We Collect

We may collect information that you voluntarily provide, information generated through your use of the website, and information received through third-party service providers. This may include your name, email address, phone number, billing details, order details, inquiry message, product interest, communication history, and other information you choose to submit.

We may also collect technical information such as browser type, device type, IP address, approximate location derived from technical data, pages visited, time spent on the website, referring pages, cookie identifiers, and interaction data. This information helps us maintain security, understand website performance, and improve user experience.

2. Information You Should Not Submit

INVARO LIVING provides educational fitness and lifestyle materials, but we do not ask for detailed medical records, diagnoses, therapy notes, health insurance information, or highly sensitive personal data. Please do not submit confidential medical information, payment card numbers through ordinary contact forms, passwords, government identification numbers, or information that is not necessary for your inquiry.

3. How We Use Information

We may use collected information to:

• Respond to inquiries and customer messages.
• Provide information about digital guides, programs, and instructional materials.
• Process orders, payments, refunds, and customer support requests.
• Deliver digital products or access instructions.
• Maintain website security and prevent fraud, abuse, or unauthorized activity.
• Improve website design, product descriptions, educational materials, and communication.
• Send service-related updates, transactional messages, or requested information.
• Comply with legal obligations, tax requirements, dispute resolution, and recordkeeping duties.

4. Legal Bases and Business Purposes

Depending on your location, our legal bases for processing personal information may include your consent, performance of a contract, legitimate business interests, compliance with legal obligations, fraud prevention, customer support, and the operation of an e-commerce website. We process information only where there is a reasonable purpose connected to INVARO LIVING services.

5. Cookies and Tracking Technologies

The website may use cookies, pixels, tags, analytics tools, and similar technologies to support website functionality, remember preferences, analyze traffic, improve performance, and support security. Some cookies may be essential for checkout or site operation, while others may help us understand how visitors interact with the website.

You may be able to adjust cookie settings through your browser. Blocking certain cookies may affect website functionality, checkout, saved preferences, or access to some features.

6. Payments and Order Processing

Payment information may be processed by third-party payment processors or commerce platforms. INVARO LIVING does not intend to store full payment card numbers through ordinary website forms. Payment processors may collect and process payment details according to their own security standards and privacy practices.

7. Sharing of Information

We may share information with trusted service providers who help operate the website, process payments, fulfill digital orders, provide customer support, host data, send emails, detect fraud, analyze website performance, or comply with legal obligations. These providers are expected to use information only for the services they provide to us.

We may also disclose information if required by law, subpoena, court order, government request, legal process, fraud investigation, enforcement of our Terms, protection of rights, or prevention of harm.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order records, customer support, legal compliance, tax obligations, fraud prevention, dispute resolution, and business operations. Retention periods may vary depending on the type of information and applicable legal requirements.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, digital platform, email transmission, or storage system can be guaranteed to be completely secure. You are responsible for using secure devices, protecting your account credentials where applicable, and contacting us if you suspect unauthorized activity.

10. Your Privacy Choices

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain uses of your personal information. You may also request that we stop sending non-essential communications. Some requests may be limited by legal, security, tax, transactional, or recordkeeping obligations.

11. Email Communications

If you submit an inquiry or request information, we may use your email address to respond. If you sign up for updates, we may send information about digital guides, product updates, educational materials, or related announcements. You may request to stop receiving non-essential emails. Transactional or service-related messages may still be sent when necessary.

12. Children’s Privacy

INVARO LIVING materials are not directed to children under the age required by applicable law for online consent. We do not knowingly collect personal information from children without appropriate consent. If a parent or guardian believes a child has submitted information, they may contact us to request review or deletion.

13. International Users

If you access the website from outside the United States, your information may be processed in the United States or other locations where our service providers operate. Privacy laws may differ from those in your jurisdiction. By using the website, you understand that information may be transferred and processed as described in this policy.

14. Third-Party Websites

Our website may reference or interact with third-party services. We are not responsible for third-party privacy practices, content, security, or policies. You should review the privacy policy of any third-party service you choose to use.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are posted means you acknowledge the updated policy.